FAQ
Frequently Asked Questions
General Questions
Q: What is Afro Anime Tarot?
A: Afro Anime Tarot is a spiritual lifestyle brand blending vibrant art, African American culture, and intuitive tools like tarot decks, journals, and digital resources to support your personal and spiritual growth.
Orders & Shipping
Q: How long does shipping take?
A: Standard orders typically ship within 7-10 business days after processing. Pre-orders, such as the Afro Anime Tarot Anniversary Deck, will begin fulfillment on their designated dates (e.g., February 14, 2025).
Q: Do you offer international shipping?
A: unfortunately, all international shipping has been paused
Q: How can I track my order?
A: Once your order ships, you will receive a tracking number via email.
Q: What is your return/cancellation policy?
A: Due to the spiritual and collectible nature of our products, all sales are final. However, if your item arrives damaged, please contact us within 7 days of receipt, and we will work to resolve the issue.
Q: Can I cancel a pre-order?
A: Pre-orders cannot typically be canceled, as stated during the purchase process. However, if you have an exceptional situation, please reach out to us.
Blind Date with a Deck
Q: What is Blind Date with a Deck?
A: Blind Date with a Deck is a mystical surprise experience where you receive a tarot deck without knowing which one it will be. It’s perfect for adventurous seekers who trust fate to deliver the right deck for their journey.
Q: Can I return or exchange my Blind Date with a Deck?
A: No, Blind Date with a Deck purchases are final to maintain the surprise element.
Digital Tools
Q: How do I access my digital downloads?
A: Once your purchase is complete, you will receive an email with a download link. Be sure to check your spam or promotions folder if you don’t see it.
Q: What should I do if I have trouble downloading a digital file?
A: Please contact us at afroanimetarot@gmail.com for assistance.
Product Care
Q: How do I care for my tarot cards?
A: To keep your cards in pristine condition, store them in a tarot bag or protective sleeve when not in use. Avoid direct sunlight and humidity.
Q: Can I cleanse my deck?
A: Absolutely! You can cleanse your deck using methods such as smudging with sage, placing it under moonlight, or setting it with positive intentions.
Collaborations & Community
Q: How can I collaborate with Tatiitopia?
A: We love working with creatives and spiritual enthusiasts! Reach out to us via afroanimetarot@gmail.com or our social media platforms to discuss potential partnerships.
Q: Do you host giveaways or community events?
A: Yes! We run weekly product raffles and host interactive content on our social media pages throughout the year.
Still Have Questions?
If your question wasnt answered here, please reach out to us at afroanimetarot@gmail.com.
We are happy to help!
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